About Us
Our Mission
"Your Property, Our Priority"
It is At Home’s mission to ethically and profitably exceed the expectations of our management clients and customers by strategically utilizing the most efficient and effective systems overseen by a caring, diligent, TEAM of professionals who treat each property and each client or customer’s need as if it were their own.
Our Foundation
At Home was founded in 2007 and has experienced slow and steady growth since then due to a genuine commitment to delivering high-quality, compassionate service, positive word of mouth, and referrals. This organic expansion is a testament to our dedication to providing exceptional experiences for both property owners and residents.
To maintain our high standards, At Home has cultivated a specialized team that includes dedicated departments for leasing, accounting, maintenance, and customer service. This comprehensive approach ensures that every aspect of property management is handled with expertise and care. By fostering a culture of service excellence and continuous improvement, At Home remains a trusted partner for those seeking reliable and professional property management solutions.
Our Values
Ethics and Trust:
Integrity: Acting honestly and ethically in all interactions, guided by our strong moral principles.
Fairness: Treating all residents and owners equally and fairly, while honoring our commitments of the Limited Landlord Agent Agreement.
Communication and Transparency:
Open communication: Maintaining clear and consistent communication with all parties involved.
Transparency: Providing clear information about our property management practices and your financial details.
Customer Focus:
Customer satisfaction: Understanding the needs and concerns of Owners and Residents alike, working to ensure a positive living experience for Residents and a comprehensive management services for Owners.
Responsiveness: Promptly addressing Owner and Resident concerns whenever possible.
Professionalism and Expertise:
Knowledge and experience: Possessing over 200 years of combined property management experience and expertise, which gives us a deep understanding of market trends, and management practices.
Quality standards: Maintaining and holding ourselves to high standards in all aspects of property management for both Owners and Residents.
Proactive Management:
Anticipatory approach: Always working to identify potential issues before they arise and taking preventative measures when possible.
Continuous improvement: Seeking ways to enhance services and processes, with a focus on new and forward-thinking technology.
Local community partners that we support
Our Commitment to Excellence
We are members of the following organizations
At Home Culture
At Home cares about our Team, our Properties, our Clients, our Customers, our Vendors and our Mission.
It is our sincere desire for each and every interaction with At Home be a positive one. We work together focusing on the positive aspects of all situations in a solutions-oriented format.
Here are some of our key-words that help define At Home’s culture:
| ✓ Trust | ✓ Cutting edge | ✓ Never stop learning |
| ✓ Loyalty | ✓ Compassion | ✓ Solution Based |
| ✓ Honesty | ✓ Professional | ✓ Take ownership |
| ✓ Integrity | ✓ Self actualization | ✓ Give back |
