Our Services
Learn More About our Services!
Two Levels Of Service
to fit your needs!
You can choose between our FULL SERVICE MANAGEMENT and LEASING ONLY services, depending on what suits you best.
You decide whether you want to be involved every step of the way, completely hands-off where you simply get a check, or anywhere in between!
See the breakdown below for more information on what is included in each service and the associated costs.
Click an item below to find out more.
What’s included
Full service
Leasing only
Leasing/Resident Placement
50% of 1st full months rent
50% of 1st full months rent
Advertising
Advertising
- Quality Property Photos
- Advertising on AtHomeHere.com and multiple other mainstream websites including Zillow
- In Person Showings
- Self Access Viewings if Requested (To Qualified Leads only)
- Showing Feedback Requests
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Application Processing
Application Processing
- Application Processing, Income Verification, Background, and Rental History Collection
- Comprehensive Tenant Screening With a 6 Point Grading System
- Owner Consultation on all Qualified Applications
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Lease Signings
Lease Signings
- Attorney Approved Lease Preparation
- In-person or online lease signings with residents
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Security Deposits / Utility Transfer / Reports
Security Deposits / Utility Transfer / Reports
- Holding Fee Collection
- Ensure the transfer of Utilities out of the Owner’s Name and into the Resident’s name (If applicable)
- Move-In Condition Report with Pictures
- Owner Funds Direct Deposited Weekly
- Complete Move In Accounting, Lease, and Resident Information Shared with the Owner
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Year End Reporting
Year End Reporting
Year End 1099 and Tax Reports
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Professional Management
10% of total income
Does Not Apply
Onboarding
Onboarding
- Initial Property Set Up
- Onboarding of Current Residents as needed
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NA
Rent Collection
Rent Collection
- Online and In-office Payment Options
- Free ACH Payments for Residents
- Debit and Credit Card Payments Accepted Online
- Cash Payments Accepted at all Walmart’s, Casey’s, CVS, and Walgreens Nationwide
- NSF Funds Collections
- Payment Plan Set Up (as necessary)
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NA
Eviction Proceedings
Eviction Proceedings
- We will do everything possible to attempt to collect rent from the resident, but in cases where they cannot pay, come up with an acceptable payment plan, or refuse to communicate with us, we will file a rent and possession case with the courts.
- Personally attend and testify at all rent and possession / unlawful detainer trials
- Charge 2x the rent in holdover eviction cases
- Handling of all other steps in the eviction proceedings (as necessary)
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NA
Collections
Collections
- Credit Reporting of Past Due Balances
- Large Past Due Balances (After Move Out) Sent to Professional Collection Company*
*Collection Cost is 40% of balance Collected. A 40% collection fee is added to the balance when the file is sent over as allowed by the lease agreement
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NA
Maintenance
Maintenance
- Maintenance and Repair Coordination/Oversite
- Bulk Rated Negotiated with Vetted Long Term Vendors
- 24/7 Maintenance Coordination
- After Hours Emergency Hotline
- Estimate Approval Sought on bills $300 and higher whenever possible
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NA
Property Turn-Overs at Move-Out
Property Turn-Overs at Move-Out
- Before and After Pictures of all work done
- All Normal Maintenance Work Needed
- Touch Up or Full Paint as Needed
- Professional Carpet Cleaning (if carpeted)
- Professional Cleaning
- Security Deposit Reconciliation
- Vacancy Mowing (Seasonal)
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NA
Reporting and Funds Deposits
Reporting and Funds Deposits
- Enhanced Owner Portal (more info below)
- Electronic Deposits of Rent Proceeds
- Customizable Monthly Reporting
- Year End 1099 and Tax Reports
- Tenant Required Tenant Liability Insurance Administration
- Annual Interior Property Evaluations
- Bi-Annual Inspection Report with Pictures
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NA
Owner Portal
Owner Portal
- Owner Dashboard with Analytics
- Access to All Owner Statements
- Details On All Bills and Deposits
- Access to Signed Leases and Management Contracts
- Ability to Run Cash Flow, Delinquency, and Rent Roll Reports 24/7
- Ability to Make Online Contributions
- See and Approve Maintenance Estimates
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NA
Resident Portal
Resident Portal
- Online Payment Options
- Submit Online Maintenance Requests
- Move Out Notice Submission
- Access to Lease Documentation
- Access to Resident Perks Information
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NA
Lease Renewals
10% of 1st Full Month’s Rent
25% of 1st Full Month’s Rent
Communication and Planning of Rates with Owner
Communication and Planning of Rates with Owner
- Communication with the Owner about Renewal or Non Renewal Options
- Comprehensive Look at Possible Rent Increase
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If Requested
Communicaton with Resident / Lease Signing
Communicaton with Resident / Lease Signing
- Communication with Resident on Renewal Options
- Increased Rent on Month-to-Month Rentals
- Updated Lease Signed
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Misc. Costs
Priced Per Service
Prices for Services during the Leasing Period
Maintenance Mark Up
10% of the discounted invoiced costs
10% of the discounted invoiced costs
Lease Break Fees, Nonrefundable Deposits / Holding Fees
10% of Amount Collected
10% of Amount Collected
NSF and Payment Rejection Fees
No Cost to the Owner
No Cost to the Owner
Application Fees
No Cost to the Owner
No Cost to the Owner
All other Admin Fees
No Cost to the Owner
No Cost to the Owner
Resident Perk Package Fee
No Cost to the Owner
NA
Lock Outs and Other After Hour Service Calls Billed Back to the resident
No Cost to the Owner
NA
Monthly Report / Deposit Schedule
Included
Does Not Apply
Full Month Reporting
Sent by the 4th business day of following month
NA
Partial Month Owner Funds and Corresponding Reports
Sent by the 5th business day of the month
NA
Additional Partial Month Owner Funds and Corresponding Reports
Deposited Every Friday in the month after the initial deposit run
NA
Click an item below to find out more.
Optional Services
Full Management Services
Full Manage-ment Services
Leasing Only Services
Optional Services (If Requested)
Priced Per Service
Priced Per Service
HVAC Preventative Maintenance
$85 per Service
NA
New Construction / Furnished Unit Inspections
New Construction / Furnished Unit Inspections
- Inventory and Construction Walk-Throughs
- New Construction Condition Walk-Through
- Inventory of Furnished Units Before Rental
- Inventory of Furnished Units After Move Out
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NA
Optional Landlord Rescue Program
$500 + Costs*
$500 + Costs*
Eviction of Tenants
Eviction of Tenants
Self Managing Landlords can occasionally find themselves with a tenant that needs to be evicted but navigating that process can be complex. We will handle the eviction process with the Landlord Rescue Program for you.
$500 plus attorney fees and court costs.
$500 plus attorney fees and court costs.
Make Ready of the home after move out
Make Ready of the home after move out
The owner can then decide if they want to sell the home or list it for rent, either with our Leasing Only or Full Management Options.
*Make Ready Costs +10% Mark Up
*Make Ready Costs +10% Mark Up
Optional Eviction Protection Insurance*
$42 a month per unit
Not Available
Tenant Skip (Lease Break)
8 Weeks of Rent
NA
Tenant Delinquency (Eviction with Possession Granted)
10 Weeks of Rent
NA
Resident Death (sole residency)
12 Weeks of Rent
NA
Resident Murder or Suicide
25 Weeks of Rent
NA
Untenable (due to malicious damage by resident to the contents or building)
8 Weeks of Rent
NA
Victims of Violence
4 Weeks of Rent
NA
Malicious damage to building or contents
Up to $35,000 with a $1,500 deductible
NA
Theft or damage due to theft to the building or contents
Up to $15,000 with a $1,500 deductible
NA
Eviction Filing Fees and Attorney Fees
Up to $5,000
NA
Sheriff Fees
Up to $600
NA
Loss due to use of Digital Lockboxes
Up to $5,000
NA
Service or ESA Animal Damage
Up to $1.000
NA
Lock Change Costs Due to Eviction
Up to $400
NA
*Not available on Apartment Complexes or Homes that rent for over $3,000 a month. Available for new leases or after a 2-months of on time payments / waiting period on current residents
Optional Personal Home Check Up*
$50 per trip + Costs
$50 per trip + Costs
HVAC is on and working
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There are no obvious leaks. (Roof, Faucets, Toilets, Etc.)
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Home is secure. (Locked, Windows Intact, Etc)
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Check for Wind, Tree, and Storm Damage
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*If any issues are found, they will be reported and a plan of action put in place. Repair Costs Billed To Owner.
Office Hours
Mon - Fri: 9:00 am to 5:00 pm
Closed 1:00pm to 2:00pm for lunch
Sat - Sun: By appointment only
